Account and security
Keep your account up to date and protected. This page covers your profile settings, two-step verification, the record of sign-ins on your account, and how to reach support.
Profile & account settings #
From Account › Settings you can manage:
- Your name, contact details, and address (with city suggestions based on your state)
- Your profile photo or avatar
- Your password
- For instructors: your public handle, bio, expertise, and links
Two-step verification #
For extra protection you can turn on email-based two-step verification from your security settings. When it's on, signing in takes two steps:
- Enter your email and password as usual.
- Enter the six-digit code we email you to finish signing in.
The code is entered as separate single-digit boxes that advance automatically, and each code is valid for a short time.
Entering the wrong code three times disables sign-in for that account. To recover, use Forgot password — resetting your password also turns two-step verification off so you can sign back in, then you can re-enable it.
Sign-in history #
For security, the platform keeps a record of sign-in and sign-out activity on accounts — including the time, the method used (password, two-step, or Google), and related details. This helps with accountability and spotting anything unusual.
Getting help #
Need a hand? Use the Support option in your account to send us a message. You'll get a confirmation with a ticket reference, and our team will follow up by email. You can reach support from any role on the platform.
Include as much detail as you can — what you were trying to do and what happened — so we can help you faster.